Refund policy

Does Nurture offer refunds/returns?

Unfortunately, we are not able to offer refunds/returns. However, prior to your purchase, we offer videos, educations, and in-person salon services to ensure your satisfaction with our product. If you are unsure, just reach out to us before you commit to your purchase.

You can always contact us with any question at orders@nurturehaircare.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.